Book an appointment with us

When it comes to choosing the perfect sofa, it can often feel like there are more questions than answers. Our talented in-store & online sales advisors are here to help you throughout the entire process; from selecting your perfect sofa, right through to placing your order and arranging delivery. Book an appointment with us at a time, date and location that suits you and our team will guide you through the rest. Our customers and colleagues safety are of course our top priority, so we will ensure we have the right measures in place to give you peace of mind during your appointment.

Stores in England are not open for appointments at this time

Book an in-store appointment

Select your local store and click the purple ‘appointment booking’ icon on the left to make your booking

Book a store appointment

Speak to our Advisors on Live Chat

Click on the ‘Start Live Chat’ button below or to the right across our website to start a conversation with a real expert

Start Live Chat

About your in-store appointment

We will meet you at your local store at the time you have requested. Don’t worry if there’s a queue, if you’re booked in you can come straight in! Your dedicated sales advisor will be ready to meet you and show you around the store. We will discuss all of your needs with you and help you to find the perfect sofa to suit you and your home. If you already have some ideas, make sure you bring them along with you as well as your room measurements. We will then walk you through the whole process once you’re ready to place your order. We will encourage you to test out the sofa as you would use it at home, so you can put your feet up, make yourself comfortable and take your time.

Book a store appointment

Keeping you and our colleagues safe during your appointment

To ensure we’re keeping our customers and colleagues safe we have introduced new health and safety measures in our stores. This includes training our employees on increased hygiene practices, conducting temperature checks every morning before work and social distancing in the workplace as well as introducing some new practices detailed below.

* please note these images were taken pre-COVID-19. Social distancing and PPE measures are in place throughout all our stores

Keeping 2m apart from
customers and colleagues

Introducing hand sanitiser stations in our stores

Avoiding close contact including handshakes

Increasing the frequency of cleaning in high contact areas

Providing employees with personal protective equipment and asking customers* to wear a face covering when visiting our showroom

Instructing staff and customers not to enter the store if they have symptoms or been in contact with anyone who has had the virus in the last 14 days

See what our advisors might discuss with you at your appointment…

* please note this video was filmed pre-COVID-19. Social distancing and PPE measures are in place throughout all our stores

See how we are making shopping more comfortable…